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Can Chatbots Improve Customer Service for Your Business?

AI-driven chatbots are changing the way businesses interact with their customers. They can help companies better connect with customers, streamline customer service, and reduce cost. Let’s take a closer look at how ...

The Benefits of Customer Testimonials

Take off your business owner hat for a second and think back to when you were on the fence about a company as a customer. How did you approach the uncertainty in ...

New Phishing Threats: Vishing and Quishing Explained

Any business owner in the modern world already knows about phishing. It has been around for decades, as criminal “conman” practices use fraudulent emails or other written items to fool readers. People ...

The Importance of Keeping Your Browser Updated

Is your browser updated? What about your company’s preferred browser? If not, your business, employees, and customers might be facing security vulnerabilities on its various operating systems. A Recent Example of Google ...

Essential IT Policies Every Business Should Have

Clear information technology (IT) policies make up part of the backbone of a secure and thriving business. Companies are becoming more reliant on IT, necessitating guidelines that protect both the technology and ...

Google Chrome Fixes Empty Tabs Issue

Many web browsers have encountered issues with displaying webpages correctly, and a recent bug in Google Chrome caused frustration for users who experienced temporary page disappearance when switching tabs. The Problem Reports ...

Preventing Data Loss: Essential Tips for Businesses

Data is the lifeblood of businesses. From customer records and financial information to marketing materials and internal documents, critical business information is stored electronically. That’s why data loss can be a devastating ...

Apple Might Never Have Released The Macintosh If This Happened

Steve Wozniak was asked in an interview what he would have done differently if he had been Apple’s CEO instead of Jobs. He said he would have been “a lot nicer ...

How Poor Tech Support Is Slowing Down Your Business

If you’re serious about growing a successful, profitable business in 2024 and beyond, there’s no room for pass-the-buck tactics – especially when it comes to IT support. The efficiency of your IT ...

The Silent Danger: A Powerful Lesson For Every Business From This $1.6 Billion Ransomware Attack

In recent months, the alarming cybersecurity breach at Change Healthcare, the health care payment-processing company under the health care giant UnitedHealth Group, has thrown a spotlight on a chilling reality: cyberthreats ...

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